Your card is not charged if you do not violate the no show policy.

 

All new and current patients are required to have a credit card on file. All card information is stored securely using bank-grade encryption. You are required to provide a valid credit card even if you will be paying with cash.

 

We do not accept gift cards, pre-loaded credit cards, or disposable credit cards as your credit card on file.

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If you do not provide 24-hour notice of an adjustment or cancellation there will be a $50 fee charged to your credit card on file.

 

If you provide 24-hour notice of your cancellation you will not receive any charges on your credit card.

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If your credit card on file declines, the charge will be placed on your account. Failure to pay your balance will affect your ability to book future appointments. Delinquent accounts may be sent to a collection agency.

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If you are more than 10 minutes late to your appointment or consultation a $50 no show fee may be accessed on your account. 

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We will make efforts to remind you of your appointment including automated calls and texts and manual calls and texts. Nonetheless, it is your responsibility to show up for your appointment even if you do not receive the reminders. 

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If you don’t show or cancel with less than 24-hour notice an appointment that falls on a Saturday or Sunday, you will be charged a $100 fee and will be disqualified from booking weekend appointments in the future with the clinic.